The staff at Millwood Hospital would like you and your family to have the best possible experience while receiving mental health treatment. Our goal is, and always will be, to exceed your expectations. A patient satisfaction survey is mailed to families after receiving care, and these surveys provide Millwood Hospital with important feedback regarding our services. The survey asks patients to agree/disagree with statements related to the care they received on a 1 – 5 scale, with 1 = strongly disagree and 5 = strongly agree. Here’s how patients rated us in the 3rd Quarter for 2015:
4.37 out of 5 = I was treated with dignity and respect.4.22 out of 5 = I would recommend this facility to someone needing treatment. 4.36 out of 5 = Overall, I was very satisfied with my treatment.
We are extremely proud of our patient satisfaction ratings, and we continually strive to improve our services. If you would like to provide feedback about the care you received, please contact us.
I really liked the stay I felt as if the people here changed me just by talking and saying what they feel
Thank you for listening and helping. I will for ever cherish them.
Thanks for all your help
They were the most helpful and understanding staff that I worked with
I liked it here it helped me a lot now I’m ready to go home
I was satisfied with everything and it help me quit my drug addition. Thank you for everything Millwood and my fave staff members
All your staff has done above and beyond to help each patient and I will forever be grateful to the staff of unit one may God continue to bless them
Love everybody ,yall are fantastic
It helped so much, I’m very grateful for a new life
The care here was what I exactly needed
…….I love it here would love to work here some day
I have been blessed to have been here. I have learned a lot thank you Millwood hospital